Ryden | Planning

Who we are

Our website address is: https://rydenplanning.co.uk

Ryden LLP is the largest independent commercial property advisor in the North of the UK, with 44 partners and 110 staff across six offices in Aberdeen, Edinburgh, Glasgow, Leeds, Manchester and London.

When collecting, storing or using your personal information, Ryden is, more often than not, what is defined as a “Data Controller”.  This means that, by law, we are accountable for how we hold and process that information. We will treat your information as confidential, at all times, and will only share it with others in accordance with this privacy policy.  On some occasions, if Ryden is processing information to provide services to a third party, Ryden will be the “Data Processor” and Ryden’s client will be the data controller. In this instance, Ryden will only use your information, strictly in accordance with the proper and reasonable instructions of the relevant data controller.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What to do if you have a complaint

You have the right to make a complaint about anything regarding the processing, storage, retention of your information. We would hope to resolve any complaint internally and if you would like to lodge a complaint with us, in the first instance, please contact Simon Scott, Chief Operating Officer whose details are at the end of this policy.

However, you also have the right to lodge a complaint at any time to the Information Commissioner (ICO) in respect of our processing of your personal information. Further information can be found at www.ico.org.uk.

Simon Scott
Chief Operating Officer
Ryden LLP
7 Exchange Crescent
Conference Square
Edinburgh
EH3 8AN
simon.scott@ryden.co.uk